Privacy Policy
Epoxy, flake and polyaspartic floor coatings for garages, basements and shops in South Bend, Mishawaka and nearby towns.
This page explains what happens to the information you give South Bend Premier Epoxy Flooring when you call the number on this site or send the quote form.
What we collect
The quote form sends whatever you type into it. Your name and phone number are required. Your email address, town, the service you picked and your note about the floor are optional.
A phone call leaves a log with the number you called from, the time and length of the call, and the general area that number is registered to. Calls are recorded, and a short announcement says so before you are connected. If nobody picks up, any voicemail you leave is recorded as well.
How we use it
Your details are used to call you back about the floor and arrange a time to look at the concrete. We also count calls and form requests to see how well the site is working. Your information is never sold, and you will not be added to a mailing list.
Who receives it
Your request, your call and any voicemail go to the floor coating company that takes on the job, so it can reach you and price the work.
A few outside companies run the systems behind the site for us. Twilio carries the calls and stores the recordings. Cloudflare hosts the site and stores form requests. Telegram sends us an alert for each new request or voicemail so we can respond quickly. None of them uses your information for its own purposes.
Analytics and cookies
We measure traffic with Cloudflare Web Analytics: page views, visits and the site that sent you. Nothing is saved in your browser, no cookies are set, and it does not identify you. We run no ad trackers.
Each town page shows a Google Maps map of that town. The map loads only once you scroll down to it, and Google then gets your IP address and browser details and may set cookies of its own, under its privacy policy.
How long we keep it
Call logs, recordings and form requests are kept for as long as they help us follow up on your project and keep accurate records. Ask us to delete them and we will.
Your choices
To see what we hold about you, or to have it corrected or removed, call the number on this site or send the quote form with that request in the message. We will let you know once it is done.
Changes to this policy
Any change to this policy will be posted on this page with a new date below.
Last updated October 25, 2026.
Price your floor
Give us the rough size of the room, what the slab is doing now (stains, cracks, an old coating) and how you use the space. We call back with the system that fits and what would raise or lower the figure.